Zoltan Hair teCsture · Reference · Up Library

Neutralising a Perm

The lotion opens the bonds; the neutraliser closes them. It takes between five and fifteen minutes, it is the step most often rushed, and it is where most of the perms that fail actually fail.

Clients ask about the lotion. Almost nobody asks about the neutraliser, which is the half of the service that decides whether any of it lasts.

Also known asOxidiser · fixative · the second stage

Oxidisers in use
Two
Hydrogen peroxide, or sodium bromate. Different pH, different timing.
Peroxide
1.5–3.0%
Roughly 5 to 10 volume, at pH 2.5 to 4.0. Five minutes on the rod.
Bromate
10–15 min
pH 6.0 to 7.0, colour-safe, often applied in two stages.
Decides the shape
The rod
Chemistry only decides how strongly the new bonds hold.
Bleached hair
Usually no
Nothing left for a neutraliser to rebuild. Judged on the hair in front of me. Assume no.

The step that makes a perm permanent

A perm has two chemical halves. In the first, a reducing agent splits each cystine linkage into two separate cysteine residues, each carrying a free thiol group — a sulphur with a hydrogen atom on it. The hair goes plastic and takes the shape of whatever it is wound on. In the second, an oxidising agent removes those hydrogens and lets the sulphur atoms pair up again, producing water as a byproduct and a new set of disulphide bridges in the new positions.

That is the whole of it. One step takes the structure apart, the other puts it back somewhere else. The trade calls the second step neutralising, which is a slightly misleading name — it does neutralise residual alkalinity, but that is the smaller of its two jobs. Bond rebuilding is the real one.

The timing pressure sits in the second half, which is not where people assume. The first half is watched — test curls taken, hair checked, stylist standing there. The second is a bottle applied over a whole head of rods against a five-minute clock, usually while the salon is running behind. Least supervision, largest consequence.

The sulphur does not go back to its old partner

Here is the part that reframes everything else.

The sulphur atoms do not rejoin the partners they were separated from. They join whichever neighbour they are now next to, in the position the rod has put them in.

Reduction does not label the pieces. It leaves a cortex full of free thiol groups, and when the oxidiser arrives each one links to the nearest available sulphur, wherever the fibre happens to be holding it at that moment. If the rod has moved a chain three positions along, the bond forms three positions along, and that is now the hair’s default shape for the life of that length.

The rod, not the chemistry, decides which sulphur meets which. Chemistry only decides how strongly they hold.

Once you have taken that in, several arguments stop being arguments. A weak curl is far more often a rod that was too large for the length than a lotion that was too mild — see size versus shape. Two clients on the same lotion, with the same stylist, at the same processing time, walk out looking nothing alike, because they were wound differently. And a client who wants a different result next time is usually asking for a different wrap, not a different bottle.

Hydrogen peroxide: fast, cheap, and hard on colour

Hydrogen peroxide is the standard oxidiser in European and North American salons. It is highly reactive, inexpensive and efficient, and it is what is in the bottle unless someone has made a deliberate decision otherwise.

Strength

1.5 to 3.0 per cent

Roughly 5 to 10 volume. Very low — a fraction of what a colourist mixes with a tint. The job is to rebuild bonds, not to lift anything.

pH

2.5 to 4.0

Distinctly acidic, and doing double duty: neutralising the alkalinity left in the shaft, and forcing the swollen cuticle to contract and clamp shut over the newly built bonds.

Time

Five minutes

On the rod, before anything is unwound. The rods are the only thing holding the shape until those five minutes are done.

The reaction, written out plainly, where K is the keratin chain:

2 K-SH + H2O2 -> K-S-S-K + 2 H2O

Two thiol groups plus one molecule of hydrogen peroxide gives one disulphide bridge and two molecules of water. It is a tidy equation and it is worth reading twice, because the water on the right-hand side is a reminder of what the left-hand side must not already be full of.

The drawbacks, stated fairly

Peroxide is an aggressive oxidiser and it does not distinguish between a thiol group and a pigment molecule. Left on too long it lightens natural melanin and strips artificial colour, and the result reads brassy and faded a week later — a complaint usually blamed on the shampoo. Worse, over-oxidation can push sulphur past cross-linking altogether and into cysteic acid, which is permanent, cannot cross-link with anything, and is the same end product bleaching produces. There is no second chance on that. A fibre pushed there is weaker for the rest of its life.

Sodium bromate: slower, kinder, harder to get wrong

The principal alternative is sodium bromate. It is less common in standard European salons now, and heavily used across Asian markets, particularly in Japan, where it is the default rather than the exception. Where colour retention matters, it is the better choice, and on delicate or heavily tinted hair it is often the only responsible one.

6 K-SH + NaBrO3 -> 3 K-S-S-K + NaBr + 3 H2O

What you gain

Margin for error

Bromate will not lift natural melanin and will not aggressively strip permanent colour. It is also much harder to over-oxidise with: run past the timer and the fibre is not pushed into cysteic acid the way peroxide will push it. On a busy day, in a real salon, that margin is worth more than most stylists give it credit for.

What you give up

Speed, and the clamp

It runs at pH 6.0 to 7.0 — near neutral — so it does not contract the cuticle anything like as fast or as hard as an acidic peroxide does. Ten to fifteen minutes rather than five, often split into two stages: part of the time on the rods, the rest after they are unwound, and frequently followed by a separate acidic conditioner doing the cuticle work the neutraliser did not.

One point of terminology that circulates wrongly in the trade: the compound is sodium bromate. “Hydrogen bromate” is not the neutraliser and is not a compound used in hairdressing at all.

The pH difference between the two is the clearest illustration of the arc described on pH and perms. Peroxide brings the hair from about 9 down to about 3 in one move, doing the chemistry and the mechanical closing together. Bromate does the chemistry at 6.5 and leaves the closing to be done separately afterwards. Both arrive at a curl. They arrive by different routes and they leave the hair in measurably different condition.

Three ways it goes wrong, and how each one looks

Almost every perm that fails for chemical rather than geometric reasons fails here, and it fails in one of three ways. Each has a distinct signature, and a client who can describe the signature is giving the next stylist far better information than a photograph would.

One: water dilution

After the reduction the hair is rinsed with warm water for at least five minutes to flush out the thioglycolate. Then every rod is blotted with a towel — thoroughly, and this is the step most often skipped when the salon is behind.

The reason it cannot be skipped is arithmetic. A neutraliser is already only 1.5 to 3.0 per cent peroxide. Apply it to a rod that is still waterlogged and it is diluted on contact: a 2.0 per cent solution arriving as 0.5 per cent is chemically insufficient to rebuild the severed bonds. The hair feels lovely and soft coming off the rods, because it is under-linked, and the curl drops within days. Client and stylist both blame the lotion.

Blot, never drag

Blotting is done firmly but without pulling or dragging the hair. At this exact moment the disulphide bonds are open and the fibre has no internal structure of its own — this is the most mechanically fragile hair will be at any point in the entire service. A towel used briskly here does real, permanent damage in a few seconds, and it does it invisibly, so nobody connects the frizz three weeks later to the thirty seconds that caused it.

Two: uneven application

Neutraliser goes on over a wound head, by sponge or applicator bottle. If a rod is not properly saturated, the liquid wets the outside of the wrap and never reaches the hair at the centre of it — which is the hair nearest the scalp.

The signature is unmistakable once you know it: flat at the scalp, frizzy at the ends. The ends neutralised and hold; the roots stayed reduced and unlinked, so they were never rebuilt into any shape at all. It looks like a perm that has grown out three months early. It is not a strength problem and a stronger lotion next time will make it worse rather than better.

Three: rushing the timer

Rods off before the time is up — five minutes for peroxide, ten to fifteen for bromate — leaves the bonds only partially rebuilt. And the moment the rod comes off, the physical support goes with it. Gravity pulls still-malleable keratin chains straight, and they set that way as the oxidation finishes.

This one produces the most demoralising result of the three, because it looks acceptable in the mirror at the basin and has visibly relaxed by the time the client gets home. Nothing has gone wrong with the hair. The clock was simply read as a suggestion.

Three things no neutraliser can do

Bleached hair

Nothing to rebuild

Bleaching oxidises cystine into cysteic acid. A neutraliser needs two sulphur atoms to build a cross-link and cysteic acid does not supply them, with either oxidiser. So the answer on bleached hair is usually no, and usually is doing real work in that sentence: that is the default, and the exception is a judgement made on the hair in front of me rather than a different bottle. Highlights count, foils count, and grown-out bleach still on the lengths counts. See bleach damage.

Relaxed hair

One sulphur, not two

A hydroxide relaxer works by lanthionisation, permanently removing one sulphur from the pair. There is nothing for a thio lotion to reduce and nothing for a neutraliser to re-form. Thio and hydroxide never meet, in either direction — see perm versus relaxer.

Tinted hair

Possible, never assumed

Single-process tint can be permed, but a strand test is taken before the service is committed to and the lotion strength is downgraded for the raised porosity. Where colour retention matters, bromate is the safer oxidiser.

None of these has a workaround in a bottle. They are limits of what the chemistry has left to work with, and where there is any latitude at all it is read off the hair rather than off a product sheet.

The part that finishes at home

The salon oxidation is the first stage, not the last. Seventy-two hours. Neutralising reforms the bonds but it does not finish the job on the spot — oxidation carries on in air and the fibre keeps hardening for about three days. In that window what you press into the hair tends to stay: no tight ties, no clips, no hard brushing, and go gently with heat.

In that window the newly formed bonds are still stiffening, and mechanical stress applied to them does not come out. Dragging a heavy multi-row styling brush through a fresh perm stretches and fractures cystine bonds that have only just formed, and it can drop the curl on the spot. Wide-tooth combs and careful handling until the three days are up. If a client remembers one sentence from the desk on the way out, that is the one worth spending it on.

A curl that reads as under-neutralised often is not

Rod diameter dictates the shape the neutraliser locks in, and rod colour codes are a convention rather than an enforced standard between manufacturers. A curl that looks under-processed has quite often simply been wound on a rod larger than its colour implied. Measure the rod before rewriting the chemistry — changing the lotion to solve a rod problem is how a client ends up over-processed while still not getting the curl they asked for.

Questions

Why is the peroxide in a neutraliser so weak compared with a colour developer?

Because it is doing a completely different job. A developer has to lift pigment; a neutraliser only has to take one hydrogen atom off a thiol group. At 1.5 to 3.0 per cent it is strong enough to rebuild every bond in the head and weak enough not to strip the hair while it does it. A stronger one would not give a firmer curl, it would give a faded one.

Can a perm be neutralised twice, or re-neutralised later if it drops?

No, and this is the hard part. Once the rods are off and the hair has been through oxidation, the bonds are closed wherever they closed. There is no un-linked sulphur waiting to be caught. Applying more neutraliser to a dropped perm does nothing at all except oxidise a fibre that has already had enough.

Is bromate simply better, then?

It is gentler and more forgiving, and on tinted or delicate hair it is usually the right call. But it takes two to three times as long, it does not close the cuticle nearly as hard, and it needs a separate acidic step afterwards to do that. In a European salon working to a column, peroxide is quicker and perfectly good on hair that can take it. Neither is the better product in the abstract.

My perm went flat at the roots and frizzy at the ends. What happened?

That is the signature of neutraliser that never reached the centre of the wrap — the rods were not saturated. It is an application fault, not a strength fault, and it is worth saying so plainly if you go back, because the instinctive fix of a stronger lotion next time is exactly the wrong one.

Does the neutraliser damage hair?

It can, in one specific way: over-oxidation past cross-linking into cysteic acid, which is permanent and leaves the fibre weaker. That is a timing and strength failure rather than an inherent property of the step. Correctly done, the oxidation is the part of a perm that puts structure back rather than taking it out.

Why does my hair feel so soft coming off the rods when the perm has failed?

Because softness at that moment means under-linked. A properly rebuilt fibre feels firmer and springier off the rod, not silkier. That unusual softness at the basin is the earliest warning that dilution or a rushed timer has happened, and it is visible to the stylist before the client ever gets home.